Shipping Policy

Domestic And International

All Payments To Be Made In Us Dollars

Shipping

We ship UPS, FEDEX GROUND or USPS (when necessary or requested). USPS will be used for all International shipments. We try to provide you with the best service possible.

When placing your orders, please indicate if you are a store front (running on regular open business hours). If this information is not provided we will assume the order is to be shipped via residential rates. This information is necessary on all shipments leaving our shipping center. Any additional charges will be billed to your attention. Thank you in advance with your attention to this matter. It is very important to make sure the shipping process runs smoothly.

VERY IMPORTANT: Make sure you provide us with your current address. Also, if you only provide us with a P.O. Box address your package can only be shipped via USPS Priority with Delivery Confirmation. This pertains to US addresses only. 

International Shipping Information

All orders shipped FIRST CLASS INTERNATIONAL or FLAT RATE PRIORITY ENVELOPE does not carry insurance and priced currently @ $13.45 USD (not traceable/insurable). These packages are not traceable and/or insurable, therefore we are not responsible for lost shipments after they leave the US if your order is requested and proceeded using the above method. Please be aware of this issue before placing your order. 

All orders shipped in Priority Box (insurable) does carry insurance and are traceable, priced @ $43.45 USD. These packages are traceable and insurable; therefore we will be able to follow through with any lost packages once they leave the US.

Please keep in mind that the above boxes hold quite a bit of merchandise but most or all wood pieces will not fit into the priority boxes stated above. Please keep this information in mind when placing your orders, because your order may not be processed and alternative shipping methods will have to be discussed. Please contact us for further assistance.

International Priority Shipping Information For South America

At the moment the only method of shipments is (Insurable/Traceable) Priority Box ($43.45USD) and this is due to the fact we are not provided any means of tracking (putting a tracer on lost parcels) on Global Priority envelopes.  In order to cut down on shipping costs, we advise that you combine your order with some friends.

If you have any questions with any of the above information, please do not hesitate to contact us.  It will be a pleasure to do business with you.